Responsible Gambling

At SpinAway, we understand that responsible gaming is an essential aspect of our services. We're committed to providing you with the tools and support you need to enjoy your gaming experience while staying in control.

Setting Deposit Limits

To help you manage your spending, we offer a simple way to set deposit limits on your account. You can choose from the following options:

  • Daily limit: Set a maximum amount you want to spend each day
  • Weekly limit: Set a maximum amount you want to spend each week
  • Monthly limit: Set a maximum amount you want to spend each month

To set a deposit limit, simply go to your account settings and follow these steps:

  1. Click on "Deposit Limits" in the top menu bar
  2. Choose your preferred limit from the drop-down menu
  3. Confirm your choice by clicking "Save"

Taking a Break with Time-Outs

If you're feeling overwhelmed or need a break, our time-out feature allows you to temporarily close your account for up to 6 months. During this period, you won't be able to log in or make any transactions.

To set a time-out, follow these steps:

  1. Click on "Account Settings" in the top menu bar
  2. Scroll down to the "Responsible Gaming" section
  3. Select your preferred time-out duration from the drop-down menu
  4. Confirm your choice by clicking "Save"

Excluding Yourself with Self-Exclusion

If you're concerned about your gaming habits or want to prevent others from accessing your account, our self-exclusion feature allows you to permanently close your account.

To self-exclude, follow these steps:

  1. Click on "Account Settings" in the top menu bar
  2. Scroll down to the "Responsible Gaming" section
  3. Select "Self-Exclusion" from the drop-down menu
  4. Confirm your choice by clicking "Save"

Managing Your Session

To help you stay focused and avoid excessive gaming, we offer a session limit feature that allows you to set a maximum amount of time you spend playing games.

To set a session limit, follow these steps:

  1. Click on "Account Settings" in the top menu bar
  2. Scroll down to the "Responsible Gaming" section
  3. Select your preferred session duration from the drop-down menu
  4. Confirm your choice by clicking "Save"

Getting Help

If you're struggling with problem gaming or need support, we encourage you to reach out to our team. We're here to help and can provide you with additional resources and guidance.

You can contact us through our live chat service (available during business hours) or email us at [email protected]. Our team is committed to helping you stay safe while gaming.

Additional Resources

We recommend visiting the following websites for more information on responsible gaming:

  • Gamblers Anonymous
  • National Problem Gambling Council
  • BeGambleAware
  • GamCare
  • NCPG (National Council on Problem Gambling)

These organizations offer valuable resources, support, and guidance to help you manage your gaming habits.

Remember, responsible gaming is a top priority at SpinAway. We're committed to providing you with the tools and support you need to enjoy your gaming experience while staying in control.